Privacy Policy

Pearl Heights Homes – Privacy Policy
(Operated by PR Portfolio Properties LLC, a Texas limited liability company)

This Privacy Policy (“Policy”) explains how Pearl Heights Homes (“Pearl Heights Homes,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, make a booking, or subscribe to our mailing list. This Site is owned and operated by PR Portfolio Properties LLC, doing business as Pearl Heights Homes. By accessing or using this Site, or by submitting your personal information through any form, you agree to this Policy.

If you do not agree with these terms, please discontinue use of the Site immediately.

1. Information We Collect
We collect personal and technical information to process bookings, send updates, and enhance your experience.

• Information You Provide: When you complete a booking, sign up for promotions, or contact us, we may collect your name, email, phone number, billing address, and payment details (processed securely via third-party gateways such as WooCommerce, Stripe, or PayPal).
• Information Collected Automatically: We may collect device information, IP address, browser type, and pages visited using cookies and analytics tools to improve our website and marketing performance.

2. How We Use Your Information
We use the information we collect to:

• Process and confirm bookings made through our website;
• Send transactional messages (e.g., booking confirmations and receipts);
• Deliver promotional emails and offers (if you’ve opted in);
• Respond to inquiries or support requests;
• Comply with applicable laws and regulations.

We never sell or rent your personal information to third parties.

3. Email Communications & Marketing
If you subscribe to our mailing list, you consent to receive occasional updates and promotions from Pearl Heights Homes, such as:

• Exclusive offers and discounts (including the “$50 Off Your First Stay” promotion);
• Announcements of new listings or property upgrades;
• Booking opportunities or seasonal packages.

You may unsubscribe at any time by clicking “Unsubscribe” in our emails or by contacting bookings@pearlheightshomes.com. Unsubscribing will not affect necessary booking or transactional messages.

4. Cookies and Tracking
Pearl Heights Homes uses cookies and analytics tools (such as Google Analytics) to understand user behavior and improve our website.

• Essential Cookies: Enable secure checkout and core site functions.
• Analytics Cookies: Help us measure and improve site performance.
• Marketing Cookies: Used to display relevant ads (if applicable).

You can adjust your browser settings to block or delete cookies; however, some features of the Site may not function properly if cookies are disabled.

5. Data Sharing with Third Parties
We only share information with trusted service providers who help us operate securely and efficiently. These include:

• WooCommerce – booking and e-commerce platform;
• Mailchimp – email marketing and automation service;
• Stripe / PayPal – secure payment processors;
• Google Analytics – website traffic analysis.

Each of these providers complies with relevant data protection and security standards. We do not share your data with advertisers or unrelated third parties.

6. Data Security
Pearl Heights Homes takes reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.
All transactions are encrypted with SSL technology, and sensitive data (such as payment details) is handled exclusively by PCI-compliant third-party processors.

7. Data Retention
We retain personal information only as long as necessary to:

• Fulfill bookings and provide customer support;
• Comply with accounting or legal obligations;
• Maintain marketing subscriptions (until you unsubscribe).

Once no longer needed, your data is securely deleted or anonymized.

8. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting bookings@pearlheightshomes.com. We may request verification before completing certain requests for your protection.

9. Children’s Privacy
Our website and services are intended for adults aged 18 and over.
We do not knowingly collect information from children. If we become aware that a minor’s information has been submitted, it will be deleted promptly.

10. Links to Other Websites
Our website may contain links to third-party platforms such as Airbnb, VRBO, or local attractions. We are not responsible for the privacy practices or content of external websites. Please review their privacy policies before providing any personal information.

11. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page with a revised “Last Updated” date.
Your continued use of the Site after changes indicates acceptance of the updated Policy.

12. Contact Information
For questions regarding this Privacy Policy, your personal data, or your rights, please contact:
bookings@pearlheightshomes.com and / or https://pearlheightshomes.com

PR Portfolio Properties LLC
doing business as Pearl Heights Homes
San Antonio, Texas

(Last Updated: November 2025)